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Frequently Asked Questions

We hope to have answered most of the common questions below. If you still can't find what you need, please contact us.

To contact us, please use the navigation bar above.
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Do you offer bursting on colocation/Partial/Full Transit Services?
Yes, all connections to our network can burst to their port speeds at no extra charge.

How many prefixes are included in your Partial Transit offerring?
Depending on which package you choose, approx. 70k or 30k prefixes.

Can you match an existing price i'm paying or have been quoted?
We can certainly try! Please email the details to sales@kewlio.net.

Do you offer cheaper "bulk" SMS/Text Messaging?
Sorry, we only provide "premium" messages.

What exactly is a "premium" SMS/Text message?
"premium" messages never leave the UK. They are handed over to the operators in the UK and therefore they are delivered almost instantly.

Can I send messages to mobiles outside of the UK?
Yes - See the PDF document on our SMS page for a list of supported networks and countries.

I don't want an ongoing support contract, can you offer per-job quotes?
Yes, we often get called upon to setup routers or networks on a per-job basis. Whatever your requirement, please contact us.

I want to host multiple servers with you, can i supply my own switch?
No problem. We bill bandwidth per port, so you are welcome to supply your own switch. However, if this occupies any further space in the rack, you will have to pay for the additional rackspace. If you can fit it within your rackspace safely and securely, no problem.

Can I host a non-rackmount server with you?
You may host any server of datacentre quality with us. However, you will be charged a "per U" space charge, this will also take into account any shelves you may have to supply. A typical "shuttle" server will require 4-5U depending on size.

>> January 1st, 2008 »
Happy New Year to all our customers! We look forward to serving you in 2008!
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>> August 26th, 2006 »
The much awaited sendsms version 3.0 command-line sending tool is now available for unix users. Boasting SSL support and remaining credit enquiries.
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>> August 26th, 2006 »
A new GTK2-based graphical SMS sending tool is now available for unix users. See our SMS pages for a download.
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>> August 25th, 2006 »
Kewlio.net announces new, reliable, fast Email-to-SMS gateway service. Fully operational from today.
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>> May 28th, 2006 »
New PDF bandwidth reports available via our portal for previous month.
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>> May 12th, 2006 »
Anti-virus solutions activated on all mail accounts. AV solutions available to customers via SMTP store&forward.
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>> May 11th, 2006 »
Our new automated .uk domains system is live for all customers via our portal.
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>> Dec 21st, 2005 »
We have connected to the LoNAP Exchange.
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>> Nov 16th, 2005 »
We have depeered from XchangePoint Europe.
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>> March 23rd, 2005 »
Our resolver IP's have been updated as part of our RIPE migration.

IPv4: 85.116.4.20 and 85.116.5.20
IPv6: 2001:4bd0:d10:5:208:2ff:fe47:dd8f and 2001:4bd0:d10:5:208:c7ff:fed2:a7dc
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>> March 4th, 2005 »
Good news! We received our IPv4 and IPv6 allocations from RIPE today.

IPv4     85.116.0.0/19
IPv6     2001:4BD0::/32
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Kewlio.net Limited © 2008 | Registered in England #4388968 | VAT reg. no. GB 851 2908 27 | E&OE
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